Credit cards and security

Our company does not have access to credit card information at any stage of a transaction. All Credit card information is entered directly by the customer, into the ANZ's Secure Internet Payment Gateway, which authorises and completes the transaction.

Delivery charges within Australia

Free shipping to **most destinations within Australia if the goods purchased are $200 or more. All shipments within Victoria are free if the order is a minimum of 12 bottles

1. **Free shipping to most destinations within Australia if the goods purchased are $200 or more. Some destinations incur higher shipping fees
2. All shipments within Victoria are free if the order is 12 bottles or more
3. Orders of 7 to 11 bottles within Victoria attract a delivery charge of $10
4. **For most other destinations within Australia there is a flat delivery fee of $10 for a shipment under $200 or $15 if the order is six bottles and less
5. There is no shipping or freight charges to most destinations within Australia if the order is $200 or over

We process all purchases immediately
Most orders are filled and shipped the same day

We do occasionally fall behind on despatching orders, if we have no stock on hand or if there is an abnormally large queue. It may take up to 72 hours on some ocassions to send out orders, but this is an exception. If the purchase is made before noon on any business day, and the items are in our warehouse, the shipment is sent out the same day. Some deliveries may arrive a day or two following the purchase if the destination is within Victoria, while some can take up to ten days if the address is very distant from our warehouse. If the address for delivery is within Australia, the goods are most likely to be delivered by Australia Post and can reasonably be expected to arrive within 3 to 10 working days. If you feel that your order has been unreasonably delayed, please contact us and we will be happy to trace your shipment.

Credit cards and security

Our company does not have access to credit card information at any stage of a transaction. All Credit card information is entered directly by the customer, into the ANZ's Secure Internet Payment Gateway, which authorises and completes the transaction.

By using this site, you consent to the collection and use of details you provide us, for the express purpose they are given, in accordance with the terms in this privacy policy.

Disruptions to internet & system failures. E.&O.E.

In the case of network, systemic, IT based, or bank transaction errors, we will make every attempt to deliver to the customer a fair and reasonable outcome. The shopper must be vigilant generally when making purchases through the internet and be wary of it's nature. We take all reasonable precautions in the administration and maintenance of our on-line systems, and advise our site visitors to be prudent, to exercise caution, and to not abuse the service.

WARNING

Under the Liquor Control Reform Act 1998 it is an offence to supply alcohol to a person under the age of 18 years. The penalty exceeds $6,000 It is an offence for a person under the age of 18 years to purchase or receive liquor. The penalty exceeds $500. Every order placed through this site is scrutinized by an alert team who are vigilant for indications that the purchase may have been made by a minor. Our practice is to verify the customer or to refund the sale if we have any suspicion that the goods will be received by a person under the age of 18 years.

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