Credit cards and security

Our company does not have access to credit card information at any stage of a transaction. All Credit card information is entered directly by the customer, into the ANZ's Secure Internet Payment Gateway, which authorises and completes the transaction.

Delivery charges within Australia

Free shipping to **most destinations within Australia if the goods purchased are $200 or more. All shipments within Victoria are free if the order is a minimum of 12 bottles

1. **Free shipping to most destinations within Australia if the goods purchased are $200 or more. Some destinations incur higher shipping fees
2. All shipments within Victoria are free if the order is 12 bottles or more
3. Orders of 7 to 11 bottles within Victoria attract a delivery charge of $10
4. **For most other destinations within Australia there is a flat delivery fee of $10 for a shipment under $200 or $15 if the order is six bottles and less
5. There is no shipping or freight charges to most destinations within Australia if the order is $200 or over

We process all purchases immediately
Most orders are filled and shipped the same day

We do occasionally fall behind on despatching orders, if we have no stock on hand or if there is an abnormally large queue. It may take up to 72 hours on some ocassions to send out orders, but this is an exception. If the purchase is made before noon on any business day, and the items are in our warehouse, the shipment is sent out the same day. Some deliveries may arrive a day or two following the purchase if the destination is within Victoria, while some can take up to ten days if the address is very distant from our warehouse. If the address for delivery is within Australia, the goods are most likely to be delivered by Australia Post and can reasonably be expected to arrive within 3 to 10 working days. If you feel that your order has been unreasonably delayed, please contact us and we will be happy to trace your shipment.

Contact Us

Victoria Liquor Licence Number 32005640
Nillumbik Cellars have been servicing wine connoisseurs since 1975. We have an established following around the Melbourne/ Eltham/ Diamond Creek area of Victoria and service a growing number of wine connoisseurs throughout Australia and around the globe. We possess an accumulated wealth of experience with wine growers and distributors, that carries back decades and continues to develop through efforts like Australianewzealandwines.com.au Please send general enquiries about just about anything, to info@australianewzealandwines.com.au Whatever the query, it will be forwarded to the party appropriate to provide the most helpful response.

Telephone in Australia 03 9438-1249
International + 613 9438-1249

Please feel free to contact us
We are a telephone call away, and are likely to respond to your email within the hour if received during business hours. We at Aussiewines are dedicated to our chosen vocation of supplying fine wines to the community and take an interest in pleasing our customers. Please feel free to contact us with any complaints or requests.

Customer & Sales Help Hotline
Please telephone 03 9438-1249 or 03 9438-6018 or email us if you are concerned about the status of your order.